Cancellation Policy

Terra Hertz Technical Training Programs This policy governs enrollment in any in-person or online technical training conducted by Terra Hertz, including but not limited to Spectrum Analysis and Mobile Network Planning programs. 1. Enrollment Confirmation Your slot is confirmed only upon full payment or official registration acknowledgment. Limited slots are strictly observed to maintain training quality and hands-on access. 2. Rescheduling by Participant Participants may request to reschedule at least five working days before the training date. Rescheduling is subject to availability in future batches. If the participant is unable to join future sessions, this will be considered a cancellation (see Section 3). 3. Cancellation & Refund Policy Cancellations made 7 days before the event: 80% refund. Cancellations made within 6 days or no-shows: Non-refundable Refunds will be processed within 14 business days. Substitutions (sending another participant in your place) are allowed with prior notice. 4. Rescheduling by Organizer (Force Majeure / Unforeseen Circumstances) Terra Hertz reserves the right to reschedule, postpone, or cancel the training in the event of unforeseen circumstances such as natural disasters, pandemic restrictions, or venue-related issues. Participants will be notified immediately and given the option to: Join a rescheduled session. Transfer to another batch. Request a full refund. 5. Privacy & Media Consent By enrolling, participants acknowledge and agree that photos and video footage may be taken during the training for documentation and promotional purposes. These materials may be used in Terra Hertz and partner platforms (e.g., social media, website, brochures) to promote future events. No personal or sensitive information will be shared publicly without explicit consent. Participants who do not wish to be included in media coverage must notify the organizer in writing before the event. 6. Contact & Support For any concerns related to your registration, cancellation, or privacy, please contact: 📩 Email: info@terrahertz.net 📱 Mobile/Viber: +639084001567

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